Technology is the single most trusted industry sector, with 79% of people saying they trust tech to do what is right, according to mediapost.com. With that level of public trust, what can other industries learn about what the technology sector is doing right?
I think it comes down to what the whole purpose of the industry is; making our lives more efficient. Innovations in technology make everyday tasks faster, easier, and of course, more fun. Technology is a vastly growing industry, with constant upgrades and changes. Consumers may buy the hottest new product this month, only to find out there’s a better version launching next month. In fact, Infosys’ co-founder and CEO, S “Kris” Gopalakrishnan, said he changes phones every month, according to cnet.com. People are surprisingly okay with the commitment to further purchases because they feel tech businesses are honest about the latest changes. Consumers understand that the products they buy will very likely be outdated soon, but it doesn’t stop them from buying the products.