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Business 💬 Live Chat Software for E-commerce | LiveChat

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The chat tab inside the LiveChat app. This is a communication hub where your agents and managers can chat with customers, with all chat and customer details in the sidebars. The chat tab inside the LiveChat app. This is a communication hub where your agents and managers can chat with customers, with all chat and customer details in the sidebars.

Preview LiveChat
on your home page with one click

Chat

Talk to visitors before they leave your website. Use pre-set messages to engage people automatically, or start chats with selected visitors on your own.

Discover sales features
The preview of the LiveChat chat widget on a website, presenting a message from a customer service agent. This small chat window is all you need to support and sell your products or services.
Tony Palazzo, Logical Position
Logical Position logo
Since installing LiveChat, the number of inbound leads has increased by 150%. This growth has translated to a 30-40% increase in inbound sales.

Tony Palazzo, Logical Position

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Sell

Give advice using the standard chat or connect LiveChat with ecommerce platforms to send in-chat product recommendations.

BigCommerce Integration
Shopify Integration
A preview of product recommendations that you can send while chatting with customers to speed up the sales process.
Deanna Varble, Pioneer Millworks
Pioneer Millworks logo
The Shopify integration enables us to get samples into customers’ hands a lot easier than just sending them a link to the online sample store.

Deanna Varble, Pioneer Millworks

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Support

Increase customer satisfaction and get repeat business by helping customers around the clock across several communication channels.

Discover support features
A preview of a chat list, including  customer messages from communication channels you decided to integrate with LiveChat, including Messenger, WhatsApp Business, and more.
Johan Danielsson, Sensorem
Sensorem logo
We’re running a subscription business, so it’s not just about making more sales every day. It’s about retaining customers longer and keeping them happy is the best way to do that.

Johan Danielsson, Sensorem

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Speed up

Reduce tedious tasks with automation — reply twice as fast with AI Assist, cut reading time with Chat Summary, and get instant reply suggestions based on your knowledge sources with Live Assistant.

Read more about AI features
A preview of LiveAssistant, one of LiveChat's AI features you can use to automate simple tasks so you can focus on key business matters

Measure

Discover key insights with reports you can understand even without a data analyst on board and make business decisions backed with data.

Read more about Reports
A preview of the Reports section that informs you about agents performance and key chat metrics.
Sierra Woodall, GreenState Credit Union
GreenState Credit Union logo
I know that our chat team loves LiveChat’s reporting tools. They look at their stats every day, their average response time or their average chat ratings. And having that available to them in a super simple way is really great.

Sierra Woodall, GreenState Credit Union

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Integrate LiveChat with
the software you already use

It's as easy as playing with building blocks — choose from 200+ apps like WordPress, Squarespace, or Shopify and mold them to your business needs.

Discover 200+ integrations
A set of LiveChat Marketplace app integrations's icons A set of LiveChat Marketplace app integrations's icons

Ready to boost your sales and customer satisfaction?

No credit card needed Free 14-day trial

Ready to boost your sales and customer satisfaction?

No credit card needed Free 14-day trial

Support people avatars

Questions? Our support team is ready for you, 24/7

Support people avatars

Questions? Our support team is ready for you, 24/7

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